Welcoming Sara: The newest addition to the HSCG Staff!

Another year, another staff member: Meet Sara!

It’s been just over a year since I was added to the HSCG team and Lani was promoted to be the Member Services Director, and now we’re excited to announce that we have expanded again!

We've expanded again! Meet Sara

 

Meet Sara -our newest addition to the HSCG staff! If you have called the office recently, you may have already had the pleasure of speaking with her.  Sara started on October 5th and has since taken over the daily administrative duties as our new Member Services Rep! If you have questions about your membership, insurance, website access, or just want to say hi, Sara is your go-to girl! With her sweet personality and sense of humor, she fits right in with our HSCG community. Plus she has wonderful taste in scarves, no?


3 Super Quick Facts About Sara:

>> She is a mother of 2 children, 4 cats, and 3 ferrets (you know you count your pets as kids too, don’t lie).

>> In her down time she’s either engrossed in a mystery novel, or flexing her creative muscle with some hardcore drawing (did we mention she designs tattoos as well?)

>> She LOVES the Big Apple! (Her family drives to NYC at least 4 times a month – If that’s not dedication, I don’t know what is!)


Because of our increasing number of office staff, Lani has been promoted  to be our Office Manager! She is responsible for all daily behind-the-scenes operations, including all financial and insurance-related matters, as well as managing all aspects of the HSCG’s Certification Program. We don’t know what we would do without her! Contact Lani by shooting a message to officemanager@soapguild.org OR certification@soapguild.org for specific certification inquiries. 

I have since moved into the position of being the Guild’s full-time Marketing Director and am responsible for managing our social media accounts and marketing materials/services, as well as filling the role of Online Support tech by assisting our Webmaster in the general maintenance of our website. Get in touch with me at nicolec@soapguild.org OR onlinesupport@soapguild.org.

Give Sara a warm welcome and drop her a message in the comments below, or to mbrservices@soapguild.org – we’re very happy to have her!!

 

Rates are going down; we’re yelling TIMBER!

The HSCG is excited to announce that our rates for general and product liability insurance have been reduced by $20 per year!

This is big, fat, honking news! Alright, so insurance doesn’t sound sexy, but trust us, it is.

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Imagine this: You make products. You sell products. Everything’s going great, until that day that someone’s dog reacts negatively to their dog soap…or they slip in the shower after using your amazing solid sugar scrub…or maybe the scent tickles a customer’s nose the wrong way…or maybe they cut themselves after shattering a beautiful glass container of lotion…or your lab catches on fire. Do you have insurance? Can you cover the claim, or lawsuit, or losses? Not to be total Debbie Downers, but be aware that most insurance policies do not include product liability, which leaves you holding the totally liable bag.

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We started offering insurance to US members in 2006 (and were proud to add on Canada in 2012, woot woot!) and shopped carefully to find a company that could offer our members simple, hassle-free insurance with both general liability and product liability, along with options for professional liability and increased coverage for members who need it. Our membership has since tripled in size and has allowed us to renegotiate insurance rates. Insurance that used to cost $395 a year is now $375 a year. Along with professional membership and admin fees, this brings the total base cost of professional membership for US members down to $480.

$20 isn’t much, but we couldn’t have done it without member support! And, by the way, it’s certainly enough to get you some serious entries into the legendary HSCG raffle during the 2014 Annual Conference (you are signed up, right? right?!).

Find out more about our insurance here on the website and read more about the types of memberships here.

Members, do you have plans for that extra $20 in your pocket?

 

Insurance Changes at Your Fingertips!

We are very pleased to announce the HSCG Insurance Portal.

Need an additional insured?

Looking for a copy of your policy?

Moved locations and need to update the insurance?

Have new contact info?

Now, you can do all of these things from the Insurance Portal. (How cool is that?!) That’s right. No longer do you need to plan a time to make a phone call or send an email….you can take care of routine policy maintenance from the convenience of your desk, at any hour of your choosing.

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Read up on the Insurance Portal and how to log in from the HSCG website. Access the Insurance Portal site here for Canadian residents and here for US and Puerto Rican residents. For US members, your login information will be the email address and member area password on file with the HSCG as of mid-October. If you signed up or renewed after mid-October, your login will be the email and password at the time you signed up or renewed.

You’ll also notice a link to the HSCG Insurance Portal in the ‘My Details’ section upon logging into the HSCG site.

If you have any difficulty accessing the Insurance Portal, contact Veracity Insurance Solutions at hsmgins@veracityins.com or call 888-568-0548, toll free, for assistance.

Have you tried the new portals to manage your policy?